Front Desk Manager
Mathew has been at Pala Mesa Resort since 2013 when he began working in the housekeeping department. He eventually moved to the front desk and was promoted from Front Desk Agent to Front Desk Supervisor. Through his hard work and dedication, he was promoted to our Front Desk Manager, his current position at the resort.
“My favorite aspect of my position is receiving great feedback from guests that love to stay at our resort.”
Julie has been at Pala Mesa Resort since 1998 when she began working as our Housekeeping Manager, her current position at the resort. She moved to Orcas Island in 2007 to manage our sister property and came back to Pala Mesa Resort in 2016 to continue her legacy.
“Working with my housekeeping team to improve our resort is the best part of my day.”
Mark has been at Pala Mesa Resort since 2008 when he began working in our guest services department. His career in hospitality began while attending college. During that time Mark gathered experience and worked his way up as a Guest Services Agent, Reservations Assistant Manager, Revenue Manager and Front Office Manager. After completing his master’s degree in Information Systems, he was promoted to IT Manager, his current position at the resort.
“I really enjoy troubleshooting and utilizing advancements within technology to improve workflow and performance for the entire team”.